We had wonderful experience with Ricci's Home Improvement and can recommend them to anyone. They were timely and most professional with our bathroom remodel. The remodel was done with such an elegant design, the project exceeded my expectations.
I agree with the people who say stay away from Ricci's in Plantsville. I had a number of small jobs which Mike ( the owner) said he could do right away and it would take three days. This was June 16th when I gave him a deposit and we are now in mid August and my job is not done. He did show up at the end of June for three hours and demanded payment in full, and since then I've been calling daily to try to get him to show up! He charged me to install stair railings but does not have anyone who is experienced in installing them and I'm afraid of being out more money. The only reason I'm giving him a two instead of a one Is that the two people he has working for him are good. Buyer beware and certainly don't pay him in full before the job is done even if he demands it!!
Not Reccomended!!!!! Please do yourself a favor and take your business somewhere else! My 1 star rating is too much! My experience has been a nightmare. After a few years, I realized my floor(installed by Ricci's) was improperly installed when tiles began loosening and grout cracking. I called Mike to look at the situation. After avoiding me for over a year, he finally (after more calls) sent a tile person to my house. The tile person realized a sub floor was not put down, however Mike insisted it was. A second tile guy sent to repair 1 of the many loose tiles confirmed that in fact there was NO sub floor, yet Mike continued to deny until I had proof in photos. The tile guy, however, was kind and said he will install this 1 new tile correctly (implying that the rest of the floor was not done correctly). Mike's story then changed that sometimes floors are installed differently. While confronting Mike at his office, his office assistant Kate was equally condescending and belittling. She so arrogantly suggested "put a rug over the bad areas" . Really?! I will now be looking into a new floor ELSEWHERE!!!!
Not only was the job completed on time, but the attention to detail by the both of them and their constant supervision of each step along the way was so very comforting. Our full bathroom is a work of art! We are very satisfied with the workmanship and quality of the materials we selected. Mike and Kristina could not have been more professional as they exceeded all of our expectations. Kristina is a top notch design consultant, who understands what it means to provide customers with new and innovative ideas. Michael makes it happen. His technical abilities bring Ricci’s to the forefront of the industry. We applaud them for giving us the best customer service and workmanship anyone could ask for at a very reasonable price.
My wife and I recently contracted with Ricci’s Home Improvement out of Plantsville to remodel our bathroom. We liked the approach Kristina and Michael took with us to advise, create a plan and lead us step by step thru the process. Once we agreed on a plan and a price, of which they were willing to negotiate and discuss, the job was set in motion.
STAY AWAY!!! Do yourself a favor and go somewhere else - ANYWHERE else!! They have all sorts of hidden costs, it will take them weeks to finish a job and then they wont care. I absolutely regret choosing them. I would have rather gone to Home Depot or something along those lines. Everyone there had a different story and I was lied to several times over the course of my 3 WEEK installation that was promised to be one day. Go at your own risk.
Riccis Home Improvement is a US General Contractor based in Southington, Connecticut. Riccis Home Improvement is located at 854 S Main St, Plantsville, CT 06479, USA.
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